since 1987

Welcome to Holding ISM Group

We are dedicated to comprehensive training and education, recruiting maritime personnel and creating unforgettable travel experiences.

Company's presentation

Why choose our company?

By choosing ISM Group, you choose a partner that goes beyond expectations, driving your success through comprehensive solutions, constant innovation and a genuine commitment to excellence. We are here to explore new horizons with you and help you achieve your goals.

Integral formation

We offer quality educational programs backed by 35 years of experience and recognition from key entities such as SENCE and DIRECTEMAR.

Specialized Recruitment

ISM Agency guarantees the selection of exceptional maritime professionals, providing continuous advice for high-quality human resources management.

Unique Travel Experiences

Marine Travel designs tailor-made programs to meet your needs and expectations, creating authentic and unforgettable experiences.

Julio Bustamante

Founder of ISM Group - General Manager & CEO

Our Mission

Our strategic Purpose to achieve objectives and satisfy customers.

At ISM Group, our mission is to lead excellence in comprehensive training, maritime personnel recruitment and the creation of unique travel experiences. We are committed to providing quality services that exceed the expectations of our clients and associates, contributing to the sustainable growth of the maritime and tourism industry. Through our dedication to innovation, education and customer satisfaction, we seek to be a catalyst for the professional and personal development of those who trust us.

Our Vision

Our aspiration for the future that guides business decisions and actions.

ISM Group’s vision is to be recognized as global leaders in maritime training, specialized recruitment and exceptional travel experiences. We strive to be the first choice for those seeking quality training, highly trained maritime professionals and journeys that transform lives. We constantly seek improvement, expansion of our operations and adoption of innovative technologies to stay at the forefront of the industry. With a sustainable approach and a passion for exploring new routes, we aspire to be a benchmark for success and trust in all aspects of our business.

Company's presentation

Our proposal of Value

At ISM Group, our value proposition is based on the delivery of exceptional services in training, recruitment and travel. Here we present what makes us unique and how we contribute to your success:

Educational Excellence

Comprehensive Training: We offer high-quality educational programs backed by 35 years of experience, equipping our students with the skills necessary to excel in their fields.

Selection of Quality Talent

Specialized Recruitment: ISM Agency is committed to providing companies with the most qualified professionals in the maritime industry, ensuring effective human resources management.

Memorable Travel Experiences

Personalized Design: Marine Travel creates tailor-made trips, adapted to your needs and expectations, guaranteeing authentic and unforgettable experiences.

Continuous Innovation

Constant Exploration: We strive to go further, challenging norms and exploring new routes in training, recruitment and travel, ensuring fresh and current solutions.

Non-Conformity Philosophy

Growth through Innovation: We adopt the philosophy of "We don't follow paths... We explore new routes", driving growth and continuous improvement.

Custom Approach

Individualized Attention: Each client is unique, and we strive to understand and meet their needs in a personalized way, creating lasting relationships.

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Years of Experience
our companies

The companies that make up our Holding are:

International Ship Management Agency

Boasting over 36 years of industry expertise, we excel in attracting, evaluating, managing, and identifying top human talent for diverse shipping, cruise, merchant, and luxury yacht companies. Our focus is on ensuring high-quality human resources management, adding significant value to our client companies. Leveraging our extensive experience and track record in Human Resources, we collaborate with renowned entities like Antarpply Expedition, Anglo Eastern, Cruise Vision, BSM Ship Management, Margaritaville, Mystic Cruises, Australis, among others. Our commitment lies in fostering excellence and contributing to the success of our partner organizations through strategic talent acquisition.

Maritime International Hotel Academy

Established in 1997, MIHA is a trailblazing technical training organization specializing in preparing young individuals for careers on maritime cruises, international ships, merchant vessels, and luxury yachts. Meeting the escalating demand for skilled professionals, MIHA offers comprehensive training courses for General Deck and Machine Crew, along with OMI model maritime training courses. These programs are fully authorized by the Resolutions of the General Directorate of the Maritime Territory and National Merchant Navy. MIHA ensures a continuous educational cycle, conducting courses every month throughout the year, aligning education with the evolving requirements of the maritime industry.

Marine Travel

As a seasoned travel and tourism consultant with over 40 years of expertise, I specialize in offering a diverse range of services. From the sale of tourist services and travel arrangements to transportation solutions and air tickets, my services cater to individuals, companies, and crew members. Explore the world with our offerings, including national and international travel, wine tourism, adventure expeditions, rural escapes, ecotourism, and unique astrotour experiences. Whether you're interested in study tours, family-friendly vacations, or senior citizen getaways in collaboration with SERNATUR, we ensure seamless and unforgettable experiences, topped off with curated cruise trips for added luxury and exploration.

Marisani

Marisani, initiated by the ISM Group, is a project led by seasoned maritime health experts with extensive careers. The primary objective is to advocate for the establishment of an organization dedicated to safeguarding health in the maritime sector. Focused on presenting compelling arguments to maritime authorities, Marisani emphasizes the pressing need for proactive measures in training and inspecting ships, particularly those carrying passengers from different countries. The aim is to address infections resulting from inadequate precautions, with a specific focus on potential diseases caused by various bacteria or viruses, including but not limited to, the likes of Covid-19.

Need more help?

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Call us at:

32 332 5334

write to us on whatsapp

+56 9 7791 2421

Send us a message

Common Questions

Most Popular Questions

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We are located at Prat 846, 7th Floor, Office 7B, Valparaíso, Chile.

Yes, at this time you can only visit us at our headquarters located in Chile.

You can find us from Monday to Friday from 8.00 AM to 16.00 PM (Santiago de Chile Time)
Saturday, Sunday and Holidays: Closed

It is important that you take into account what service you require and the specific company that has it available. You must contact the required company directly.

CONTACTS ISM AGENCY
WhatsApp: +56 9 7791 2421
Email: ism@ismagencygroup.com

MIHA CONTACTS
WhatsApp: +56 9 5400 9424
Email: miha@mihaedu.com

MARINE TRAVEL CONTACTS
WhatsApp: +56 9 9544 7403
Email: ventas@marinetravel.cl

MARISANI CONTACTS
WhatsApp: +56 9 7791 2425
Email: jbustamante@ismagencygroup.com

You must visit our website:

www.mihaedu.com

You must visit our website:

www.ismagency.cl